Cancellation
Policy
To ensure
your pet gets the quality time & personal care it deserves I don't overbook. Therefore, once you've booked my services I
may turn away business in order to accomodate your schedule.
Cancellations must be made 7 days before scheduled visit to receive a 50% refund of payment.
I do my best to assist and accommodate
pet owners with last minute booking emergencies. Please take into consideration I am often rearranging my schedule facilitate
you.
Visits booked less than 7 days from departure date
& cancelled will not be refunded.
In-home visits cut short while in progress, payment for schedule care will not be refunded.
HOLIDAY CANCELLATIONS:
HOLIDAYS -
Includes: Christmas, New Years, Easter, Thanksgiving, Memorial Day, Labor Day & 4th of July.
Cancellations must be made 14 days before scheduled HOLIDAY visit to receive a 50% refund of payment.
Cancellations made less than 7 days before
your holiday departure date will not be refunded.
Payment
Payment for your pet sitting services is due before or at the time of your first scheduled visit.
I accept PayPal, check or cash payments. If you are paying by check or cash please give payment to me at the initial consultation or leave it for me to collect when I make my first visit.
Please make checks
payable to: Shannon's Pet-Sitting
Vaccinations
Client
understands and agrees that by leaving their pet(s) in my care that I have relied on Client's
representations that their pet(s) has/have been vaccinated and is/are in good health. Client agrees to keep their pet(s) current
on ALL vet recommended vaccinations as long as Client is receiving services from me. Client further acknowledges
that any history or tendency by their pet(s) towards straying, fighting, biting, destructive behavior, or property damage
has been fully disclosed to me.
All dog owners must provide documentation of current rabies vaccination for their
pets at the intial consultation.
As per
Lake, Cook, Kane & Dupage County Animal Ordinance:
§ 8. Every owner of a dog or cat four months or more of age shall cause
such dog or cat to be inoculated against rabies by a licensed veterinarian.Every dog or cat shall have a second
rabies vaccination within one year of the first vaccination andevery year thereafter. However, if the vaccine used is one
recognized by the Illinois Department of Agriculture for a three year period of immunity, and the dog or cat is over twelve
(12) months of age at the time of inoculation, the interval between inoculations may be extended to three (3) years. Evidence
of such rabies inoculation shall be entered on a certificate the form of which shall be approved by the Board and which shall
be signed by the licensed veterinarian administering the vaccine.
Damages
I am not responsible for damages or loss
to your home beyond my control(i.e. leaks, electrical problems, acts of nature, burglary). In such situations I
will contact you immediately before taking action to resolve the problem.
Damage by Pet to Others
Client will be responsible for all medical expenses and damages resulting from an injury to myself
pet sitter or other persons, by Client's pet(s). Client agrees to indemnify, hold harmless, and defend me pet
sitter, in the event of a claim by any person injured by Client's pet(s). In the event that another animal is bit by Client's
pet(s) or exposed to any disease or ailment from Client's pet(s), it will be Client's responsibility to pay all medically
related costs and damages incurred by the "Victim" pet(s) owners.
| Bebe |
|
Destruction by Pets
Most often destruction
by pets happen when the pet is lonely or bored, but there may be other triggers as well. I will make all attempts
to limit such actions. I am not liable for damage done to clients home by pets. In the event your pets soils the
carpet, floor or furniture I will strive to clean the areas to the best of my abilities.
Medical
Emergencies
If
a client's pet(s) become ill while under my care, client authorizes Shannon Cole to transport ill pet(s) to
their veterinarian. Every effort will be made to contact client or client's emergency contact to approve any emergency
treatment recommended by the veterinarian (unless otherwise stated in the veterinarian release form.) I recommend that
clients keep their credit card on file with their Vet should emergencies happen. Cleints are responsbile for payment
of all medical bills.
| Milo |
|
| Welsh Corgi |
Arriving Home
Clients are required to contact me via phone or text message as soon as they arrive home so I know you are resuming responsibility for your pet(s). Doing so will avoid any additional charges for unnecessary visits to your home.
Pet Photos
Shannon Cole is granted permission by Client to take pictures of Client's pet(s) for sole use by Shannon's Pet-Sitting.
